Month-to-month with 30-day notice on every plan. No setup fees, no annual lock-in, no surprise invoices. Three managed-IT tiers, three OffRadar.ai tiers, per-incident support for one-offs, and startup packages for new businesses. Pick what fits.
Every plan includes the full TGK offering. 24/7 monitoring, proactive maintenance, on-site coverage, strategy reviews — all of it. The only thing that scales with the price is the number of desktops we're covering for you. Move up or down any month as your team changes.
Most MSPs hide their best features behind their most expensive tier. We don't. Every feature is in every plan — what changes is the desktop count and the price that follows from it.
| FEATURE | Essential | Professional | Enterprise |
|---|---|---|---|
| Desktops covered | 5 – 10 | 11 – 25 | 26 – 50 |
| 24/7 monitoring & alerting | ✓ | ✓ | ✓ |
| Priority help desk | ✓ | ✓ | ✓ |
| Remote support | ✓ | ✓ | ✓ |
| On-site coverage (North Shore) | ✓ | ✓ | ✓ |
| Proactive maintenance | ✓ | ✓ | ✓ |
| Patch management | ✓ | ✓ | ✓ |
| Endpoint security & EDR | ✓ | ✓ | ✓ |
| Backup & recovery management | ✓ | ✓ | ✓ |
| User on/offboarding | ✓ | ✓ | ✓ |
| M365 / Workspace admin | ✓ | ✓ | ✓ |
| Documented environment | ✓ | ✓ | ✓ |
| Quarterly strategy reviews | ✓ | ✓ | ✓ |
| Month-to-month, no lock-in | ✓ | ✓ | ✓ |
| Monthly price | $199 | $399 | $899 |
Same service, scaled by team size · No feature gates, no upsell ambush
Every plan can be customized with add-ons — pay only for the pieces that match how your business runs. Add or drop these any month with no penalty.
Not ready for a monthly contract? One-off support for break-fix, project work, or second opinions. 1-hour minimum. Discounted rates for contract clients.
Beyond your plan's allocation. $150/visit for Professional clients, $175/visit for Essential clients. Includes drive time within the North Shore.
For Essential plan clients who need overnight and weekend coverage without jumping all the way to Professional.
One-time security & shadow-AI audit on a dedicated Pi node, with a 7-day report. Optional ongoing DNS monitoring at $100–200/mo.
Independent monitoring for your sites, services and SSL certs. Hosted on our infrastructure, alerts piped to your team.
Network rebuilds, M365 migrations, server consolidations, office moves — quoted on scope with discounted rates for contract clients.
OffRadar.ai is priced separately because it's its own product. All three tiers include the edge hardware, hosting, model tuning, and CRM integration. Prices vary by vertical — typical ranges below.
Project-based, fixed pricing. Everything you need to launch with a clean, secure, documented IT environment. Discounted rates if rolling into a monthly support plan after.
1–2 users. Laptop setup, M365 or Workspace tenant, email migration, password manager, MFA, cloud backup, basic security policy, 30-day post-launch support.
3–7 users. Everything in Solo plus WiFi setup, shared drive structure, identity & SSO, user training, onboarding documentation, printer/scanner setup.
8–15 users. Everything above plus network design, conference room AV, dedicated firewall, comprehensive security policy, full handoff documentation, transition to MSP.
16+ users, multi-site, HIPAA / PCI / SOC needs — scoped, quoted and timelined based on your environment. Talk to us.
Some things shouldn't be add-ons. These come standard on every monthly plan — Essential, Professional or Enterprise — and on every OffRadar tier where they apply.
A 30-minute call is enough to know which tier — or which combination — actually matches your team, your environment, and your goals. No commitment, no obligation.